Help center

How can we help you?

Find answers and learn how to get the most out of Vypo.

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Getting started

Set up your account, add inventory and start billing.

What is Vypo and who is it for?

Vypo is an AI-powered ERP built for Indian small businesses and MSMEs. It brings GST-ready invoicing, lightweight inventory management, CRM, analytics and automation into one platform.

How do I create an account?

Use the Get started button to create an account, then log in. The Basic plan is free forever, so you can set up your products and start billing before deciding whether to upgrade.

How do I download the Android app?

You can download the Vypo Android app from the Download section of our home page. The app is lightweight and uses minimal storage.

Does Vypo work with poor internet?

Vypo includes offline PWA support, which is designed for businesses that do not always have a steady connection.

Billing & pricing

Plans, payments, upgrades and cancellations.

How much does Vypo cost?

Basic is free forever, Vypo Pro is ₹99 per month and Enterprise is ₹149 per month. See the Pricing page for the full comparison.

How do I purchase a subscription?

Create a free account or log in to your dashboard, open the "Pricing Plans" section and upgrade securely through our payment gateway.

Are there any setup fees or hidden charges?

No. There are zero setup fees, installation charges or hidden maintenance costs. You only pay for the monthly plan you choose.

Can I change my plan or cancel anytime?

Yes. You can upgrade, downgrade or cancel from your dashboard at any time. If you cancel, you keep access to premium features until the end of your billing cycle.

What happens if I exceed the Free plan limits?

The Free plan includes up to 100 products. When you reach the limit, log in and upgrade to Pro to add more items and unlock more features.

Account & login

Passwords, sign-in and user access.

How do I reset my account password?

Go to the Login page and click "Forgot Password". We will send a secure reset link to your registered email address.

I have not received the reset email

Check your spam or promotions folder and make sure you entered the email address you registered with. If it still does not arrive after a few minutes, contact us and we will help.

Why am I being asked to wait before trying again?

To protect accounts, repeated failed sign-in attempts are rate limited. Wait a few minutes and try again, or reset your password.

How many users can I have?

The Basic plan includes a single user account.

Invoicing

GST-ready invoices, PDFs and payment reminders.

Does Vypo create GST-ready invoices?

Yes. Vypo is built for Indian businesses and includes GST-ready invoicing, so you can create professional invoices in seconds.

Can I send invoices as PDFs?

Direct PDF invoices are included in the Pro and Enterprise plans.

Can invoices and reminders be automated?

Yes. Vypo supports recurring billing and automated payment reminders so you spend less time chasing payments.

Where can I find my GST reports?

Vypo includes a GST dashboard for tax calculations, GSTR reports, e-way bills and input tax credit tracking.

Inventory

Products, stock levels, barcodes and forecasting.

How many products can I add?

The Basic plan supports up to 100 products. Pro and Enterprise plans include unlimited products.

Can I use a barcode scanner?

Yes. Barcode scanner support is included in the Pro and Enterprise plans.

Can I track stock across warehouses?

Yes. Vypo tracks stock levels across multiple warehouses and can send automated low-stock alerts.

Does Vypo forecast stock demand?

Smart stock forecasting is part of the Enterprise plan.

WhatsApp & automation

Messaging, workflows and AI features.

Which plans include WhatsApp integration?

WhatsApp integration is available on the Pro and Enterprise plans.

What can I send over WhatsApp?

You can automate payment reminders, order status updates and invoice delivery, and run broadcast campaigns to your customers.

What is the Automations Hub?

It is a control centre where you set up triggers, conditions and actions across Vypo modules without writing code. The Flow Builder lets you design multi-step automations visually.

Which AI features are available?

Pro includes the standard AI assistant. Enterprise adds advanced AI intelligence, such as invoice OCR, voice commands and predictive insights.

Troubleshooting

Quick fixes when something does not look right.

A page will not load or looks outdated

Refresh the page, check your internet connection and try again. If the problem continues, try another browser or sign out and back in.

I cannot log in

Double-check the email address you registered with, then use "Forgot Password" on the Login page. If you have tried several times, wait a few minutes before the next attempt.

The app is not installing or updating

Make sure your device has enough storage and a working connection, then download the latest version again from the Download section of our home page.

My data looks wrong

Contact us with a short description, the page where you saw the issue and roughly when it happened. Please do not include your password in any message.

Security

How Vypo protects your data

Your inventory, sales and customer data runs your business. These are the safeguards we use to protect it.

Encrypted credentials

Sensitive credentials and secrets are encrypted at rest.

HTTPS-only access

Access to Vypo is served over HTTPS so data is encrypted in transit.

Role-based admin access

Administrative tools are limited to authorised administrator accounts.

Login protection

Rate limiting slows down repeated or automated sign-in attempts.

Audit logs

Administrator actions are recorded in audit logs for accountability.

Regular backups

Business data is stored on secure servers with regular automated backups.

Found something that looks like a security issue? Please contact us right away. Read more in our privacy policy.

Still need help?

Our support team is ready to assist you with your business queries.